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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ARCA products

The group "New Technologies" offers for review the products of the plant ARCA: control valves, shut-off valves, angle valves, pneumatic, electric, hydraulic actuators, positioners, steam-forming valves, pressure reducing stations, filter reducers, pneumatic controllers, P-temperature controllers, pressure converters
  • P-temperature controllers ARCA
    P-temperature controllers
    series 910, etc.
  • Single-seat valves ARCA
    Single-seat valves
    ECOTROL 8C, 6N, 6H, etc.
  • Digital positioners ARCA
    Digital positioners
    ARCAPRO series 827A, etc.
  • Two-seat valves ARCA
    Two-seat valves
    series 250+280, etc.
  • Three-way valves ARCA
    Three-way valves
    series 200+220, etc.
  • Additional equipment ARCA
    Additional equipment
    gaskets, oil seals, bushings, etc.
  • Pressure transducers ARCA
    Pressure transducers
    series 931, etc.
  • Pneumatic controllers ARCA
    Pneumatic controllers
    series 920, etc.
  • Filter reducers ARCA
    Filter reducers
    series 961, etc.
  • Hygienic valves ARCA
    Hygienic valves
    BIOVENT series 391, etc.
  • Angular type valves ARCA
    Angular type valves
    350+380 series, etc.
  • Membrane drives ARCA
    Membrane drives
    series 811, 812, 840, MA, etc.
  • Analog positioners ARCA
    Analog positioners
    series 824, etc.
  • Steam-forming valves ARCA
    Steam-forming valves
    500 series, etc.
  • Pressure reducing stations ARCA
    Pressure reducing stations
    ROBOTER series 902, etc.

NEW TECHNOLOGIES GROUP

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